Our items are photographed in order to make the color of the product as realistic as possible . However, depending on the device used to view the images, we cannot guarantee that the color displayed is exactly the same as the real one.

We know how difficult it can be to choose the right size when shopping online. For this reason, we have included a detailed size chart for each product and we offer ongoing assistance from our expert operators , who will be available to help you make the most appropriate choice based on fit and your personal style.

Shipping is free on the entire clothing catalog for a total order over €69.99. For other categories and for orders with a lower total, the shipping cost is €6.00.

By choosing cash on delivery there will be a supplement of €5.00.

To cancel an order you must contact us on 081 8283242 or by email at info@giosal.it .

We have chosen the GLS express courier to guarantee safe and traceable shipments. You will receive a confirmation email with the tracking code once your package has been received and you will be able to check the progress of the shipment in real time by entering it here .

To ensure timely shipping, Giosal undertakes to work exclusively with items already available in our warehouses. Delivery times are therefore reduced to 24/48 working hours.

If the courier does not find anyone at the time of delivery, he will try again the following day . After two attempts, the package will be placed in storage at the nearest GLS office and you will need to contact us to reschedule the delivery.

Giosal offers free returns . We hope that you are always fully satisfied with the products you purchase from us, but otherwise we undertake to refund any item that you are not satisfied with if returned intact within 30 days of the order delivery date .

To return an item, consult the dedicated section or contact us at resi@giosal.it and you will be given all the necessary information.

The product with defects must be returned to Giosal equipped with original labels , unworn and unwashed . Returns are always free . Contact us at resi@giosal.it and we will be happy to assist you.

The size change is free . If the size you purchased does not fit you, you have the option of replacing it. Our customer service is at your disposal, write to us at info@giosal.it or call 0818283242 , communicate the order number and indicate the size you want as a replacement. We will help you choose the one that best suits you :)